Saturday, April 13, 2002

Effective Content for Catalogs and the Web

Effective Content for Catalogs and the Web

Once you learn a few fundamental principles and techniques, writing persuasive catalog copy, web copy or product descriptions for printed brochures or sales sheets becomes an easy and enjoyable process.

List features and benefits
of your products or services then connect them. If you've read anything about copywriting, you've heard about the importance of including the benefits of products as well as their features. For instance, when you say your widget is a 2-inch pink plastic paperclip, you are describing its features. When you say it enables you to color-code stacks of papers or it attracts attention on someone else's desk or it makes a great gift for your organized-like-mad teenager, you are describing its benefits. People will seldom bring their business to you unless they know what they stand to benefit.

For concise, interesting product descriptions in a printed or online catalog, it's essential to combine features and benefits, weaving them together tightly yet unobtrusively. Here's a sample excerpt
that I picked from a print catalog that very effectively merges features and benefits

Over cobblestone or dirt, concrete or causeway, the
compression-molded midsole and metatomical footbed 
provide all-day, all-terrain cushioned support. (In other words,
supreme comfort like we've never seen in a huarache.)
Keen's patented bumpered toe prevents stubs and smashes.
The traditional, tire-styled outsole features linen fabric
inlay for additional strength and flex.

The widget's feature X gives you benefit Y.

Brainstorm
effective angles and choose one as your opener. We at Prudent International Inc have daily brainstorming meetings in which a minimum of 2 PR professionals analyze a media related announcements. Almost always, you'll also need an attention-getter for the headline and first sentence of your product description.


Polish up your descriptions in a consistent voice.
This is what unifies the descriptions at a web site or in a catalog so that they have a corporate identity. When there's a tight match between the writing voice and your customers' interests and needs, your customer feels your company is speaking directly to them, and that they're looking at the kind of widgets they'd most like to buy. Whatever the voice chosen, it must be consistent throughout the catalog or web site, or prospective customers get confused.

Proofread, checking details of your articles.
As with any marketing or sales piece, the last step consists of proofreading, to make sure that you've included all the elements that people need to know before making a buying decision - size, color, composition, weight, price, etc. -- along with making sure that the details provided are accurate.

Tune-Up: Clients or even experiences PRs might suggest that you just call up to see if a press release has arrived. They are just teasing you. Don't ever do it. There are few things that irritate journalists more than the question "Did you get our press release?". Its a joke in many editorial offices  Joseph Reriani - PR Consultant


This article is part of Joseph Reriani's "PR Tune-up Blog" newsletter posted to over 6,000 subscribers weekly. The newsletter was first published in 2002. For more articles and PR tune-up tips, please visit www.PrudentPressAgency.com and www.SkyNewswire.com. Joseph Reriani is a PR expert and Fellow with the Chartered Institute of Public Relations-  United Kingdom. He is the President/CEO of Prudent International Inc and Executive Editor of Prudent Press Agency. He is also an Assistant Editor of SkyNewswire.com directed by Jackie Mugambi . He is a trained journalist and specializes in helping businesses, organizations, and individuals improve their public image by effectively employing the power of public relations. Mr Reriani can be reached at jreriani @ PrudentPressAgency.com. You may freely copy and re-publish this article without altering any part in the body.